important information for the users

This section of Sinenta’s web site contains important information for all user of this site. The users can know our:

terms of use

wellcome

These Sinenta Web Site Terms of Use (“Terms”) govern all sinenta.co web pages (“Site”). By accessing, visiting, or otherwise using the Site, you agree to be bound by the Terms.

your use of our web site

Sinenta is committed to providing a safe and positive experience to all users on our Site. To help us do that, we need you to follow a few basic rules when you’re here. Don’t worry, it’s not very complicated. When using our Site, you must comply with all applicable laws, including all the laws of your jurisdiction, and laws regarding the transmission of technical data. You also agree not to:

Display, send, receive, or store obscene or inappropriate content.
Threaten, harass, stalk, defame, or defraud any person or entity.
Violate copyright, trademark, or other intellectual property laws.
Advertise, promote, endorse, or market, directly or indirectly, any third party commercial products, services, solutions, or other technologies.
Attempt to collect, store, or publish personally identifiable information (a) without the owner’s knowledge and consent or (b) of a minor under the age of thirteen (13) in any circumstance.
Distribute unwanted, unsolicited, or harassing mass email or other messages, promotions, advertising, or solicitations (“spam”).
Send deceptive or false source-identifying information, including “spoofing” or “phishing.”
Access or use any application, system, service, tool, data, account, network, or content without authorization or for unintended purposes.
Disable, disrupt, circumvent, interfere with, or otherwise violate the security of the Site.
Attack, abuse, interfere with, intercept, disrupt, or exploit any users, systems, or services, regardless of how accomplished and notwithstanding anything to the contrary in these Terms, including but not limited to Denial of Service (DoS), monitoring, crawling, spamming, using bots or scripts, or distributing malware (such as viruses, Trojan horses, worms, spyware, or adware).
Engage in or promote any illegal or criminal activity such as child pornography, gambling, or piracy.
Authorize, permit, enable, induce, or encourage any third party to do any of the above.

If you violate these Terms, your access to the Site may be terminated immediately and without notice. In other words, just be respectful and use the Site for its intended purpose.

privacy

Sinenta’s Online Privacy Statement, including our Cookie Policy, describes how we will protect your privacy and handle your personal information when using our Site. By using the Site, you agree that Sinenta can use such information in accordance with this policy.

accounts and profiles

In order to access certain services or features of our Site, you may be required to créate an account, profile, or download Sinenta software. We may also offer access to certain services and features of the Site to you for a fee. In those situations, or when using other Sinenta products and services as part of the Site, additional Sinenta terms or requirements may apply and those additional terms become part of your agreement with us. In the event of any conflict between such additional terms and these Terms, the additional terms control. If any portion of the Site requires you to open an account or create a user profile, the information you provide must be truthful and accurate. User accounts, profiles, usernames, and passwords are associated with one individual only and you agree that you will never allow access by another person or entity at any time and to never access the account, profile, username, or password of another person or entity at any time. You must notify Sinenta immediately of any unauthorized use of your account or of any other breach in security that you are aware of. We may, in our sole discretion, (i) reject or remove anything you post, (ii) restrict, suspend, or terminate your access to any or all of the Site, or (iii) cease to provide and maintain the Site, at any time, for any or no reason, with or without prior notice, and without liability. Upon doing so, we may retain or delete any information or content that you provided.

our site content

Our Site contains content owned, operated, licensed, and/or controlled by Sinenta that is protected by copyright, trademark, trade secret, or other proprietary rights (“Site Content”). Sinenta or its licensors retain all rights in such Site Content. Sinenta grants you a limited, revocable, nonsublicensable right to view the Site Content solely for your internal use of the Site. Additionally, certain Site Content may include, but is not limited to, icons, photographs, white papers, product documentation, technology overviews, and implementation guides. These materials may be used under limited circumstances in strict accordance with our Copyright Use Policies and Guidelines, including our Web Use Guidelines (pdf). The trademarks, logos, and service marks (“Marks”) displayed on our Site are the property of Sinenta or other third parties. Sinenta is a registered trademark of Sinenta and/or its affiliates. Sinenta Marks may be used under limited circumstances in strict accordance with our Trademark Guidelines (pdf). Otherwise, you are not permitted to use these Marks without the prior written consent of Sinenta or the third party that owns the Mark.

If you want to know the entire list of our trademarks and how you can make use of them, you can send an email to info@sinenta.co addressed to the attention of the Communication Manager

your content

We do not claim any ownership rights in any text, files, images, photos, video, sounds, software, works of authorship, or other materials that you upload or otherwise provide to our Site (collectively, “User Content”). However, you grant to Sinenta a worldwide, royalty free, sublicensable, perpetual, irrevocable license to use, modify, publicly perform, publicly display, reproduce, and distribute your User Content for the limited purpose of providing the Site and all related services. You also agree that any other user of this Site may access, view, store, and reproduce your User Content for such user’s personal use or otherwise in connection with use of the Site. You may intend for some of your User Content to be generally available as Software Content on our Site. In those cases, in addition to the permissions that you grant above, you must also specify a license that provides other users with sufficient rights to use your work as intended, such as an open source or Creative Commons license. For guidance on how to choose an appropriate free software license, this is a helpful third party resource: https://choosealicense.com/. You cannot post, modify, distribute, or reproduce in any way copyrighted or other proprietary materials without obtaining the prior written consent of the copyright owner of such materials. We may terminate an account and/or deny access to any user who is alleged to have infringed the copyright or proprietary rights of another. All User Content is considered nonconfidential and public. Please do not submit any confidential or private information. If you provide us with any feedback or ideas, you authorize Sinenta to use your feedback for any purpose, without any restriction or limitation. If you believe that your copyright or other rights have been infringed, please provide our Designated Agent written notice with the following information:

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other interest.
A description of the copyrighted work or other work that you claim has been infringed.
A description of where the material that you claim is infringing is located on our sites, networks or other repositories.
Your address, telephone number, and email address.
A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Our Designated Agent for claims of copyright infringement is: Sinenta Servicios de Innovación Empresarial S.L.; Office 42th, PITA Scientific Building, Campus University of Almeria; La Cañada de San Urbano, 04170 Almeria, Spain Attn: Communication Manager

or by Email to info@sinenta.co Attn: Communication Manager

If the disputed materials were posted by a third party identifiable through reasonable efforts, we will try to provide notice to the third party of the charge. If the third party responds, we will provide you with a copy so that you may take any other steps you may consider appropriate.

disclaimers and limitations of liability

Except as specifically set forth above, nothing in these Terms confers, by implication, estoppel, or otherwise, any license or right under any trade secret, patent, trademark, copyright, or other intellectual property right of Sinenta or any third party. All rights not expressly licensed are reserved. Although we have attempted to provide accurate information on our Site, we assume no responsibility for the accuracy of the information. We do not endorse or assume responsibility for user conduct or what users submit to our Site. Nothing in these Terms requires us to monitor the Site or to modify or remove any materials or information. Our Site contains links to third party sites. We provide these links merely as a convenience and the inclusion of such links does not imply any endorsement of their content. Access to any other site linked to this Site is at your own risk and we are not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on such sites.

You are solely responsible for maintaining the confidentiality of your account, registration, and password information. Sinenta will not be liable for any harm caused by, or related to, the theft or misappropriation of your user name or password, disclosure of your user name or password, or your authorization of anyone else to use your user name or password. We may change the programs or products mentioned at any time without notice. Mention of non-Sinenta products or services is for informational purposes only and constitutes neither an endorsement nor a recommendation. Because international information is provided on our Site, not all products or programs mentioned will be available in your country. Please contact your local sales representative for information as to products and services available in your country.

The Site and all information on the Site are subject to applicable Spanish national and local laws, and E.U. export control laws, and may also be subject to the laws of the country where you reside. We reserve the right to investigate and take appropriate action against anyone who, in Sinenta’s sole discretion, is suspected of violating any applicable law, including, without limitation, reporting you to law enforcement authorities. Some of the information on our Site may contain projections or other forward-looking statements regarding future events or the future financial performance of Sinenta. Such statements are only predictions and actual events or results may differ materially. We refer you to the documents.

THIS SITE IS PROVIDED “AS IS” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. TO THE EXTENT PERMITTED BY LAW, SINENTA DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT, OR THAT ARISE FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

SINENTA SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE OR ANY RELATED SERVICES OR CONTENT, OR DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENT, EVEN IF SINENTA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SINENTA DOES NOT GUARANTEE AND DOES NOT PROMISE ANY SPECIFIC RESULTS FROM USE OF THE SITE OR ANY RELATED SERVICES OR CONTENT.

ALL USE OF THIS SITE IS AT YOUR OWN RISK.

about our terms

We reserve the right to change these Terms from time to time at our sole discretion. Please check this page periodically for any updates. These Terms are governed by the laws of the Spain and E.U., excluding any conflict of laws rules or principles. If there is any dispute relating to the Site or these Terms, you and Sinenta agree to exclusive personal jurisdiction and venue in the courts of Almeria, Spain.

If any provision of these Terms is found to be invalid or unenforceable, that provision will be struck and the remaining provisions will remain in full effect. If you or others violate these Terms and we take no immediate action, this in no way limits or waives our rights, such as our right to take action in the future or in similar situations. These terms were last updated on 09/07/2018 and are effective immediately.

Thank You for Visiting

our privacy policy

introduction

At Sinenta we are committed to protecting the privacy of our clients and we assume with the utmost rigor our responsibility with respect to the security of our clients’ information. We will be clear and transparent about the information we are collecting and what we will do with that information. All personal data is obtained and processed in accordance with the data protection laws of Spain and the European Union. This policy establishes the following:

what personal data we collect and process in relation to you as a customer and your use of our website, our mobile applications and our online services?
where do we get this data from?
what we do with that data?
how we store them?
to whom we transfer / disclose this data?
how we manage your data protection rights?
how we comply with the regulations on data protection?

responsible for data processing

In this policy, “Sinenta Servicios de Innovación Empresarial SL” (which in this document is referred to as “we”, “us”, “our / a / os / as” or “Sinenta”) refers mainly to Sinenta Servicios de Innovación Empresarial SL and, when appropriate, to other companies or other entities over which Sinenta exercises administrative control or with which it has strategic agreements for the development of its business.

Sinenta is the “responsible for the treatment” of all personal data obtained and used both about Sinenta’s clients and all those public and / or private entities or all those individuals who establish contact with us by any means and for any purpose, in the conditions expressed for that purpose by current legislation in both Spain and the European Union.

Sinenta is a company registered in Spain, with the tax identification number ESB04847216, registered in the Mercantile Registry of Almería, and domiciled for this purpose at the PITA Scientific Headquarters on the Campus of the University of Almería, in the city of Almería , in Spain.

what personal data do we collect

By “personal data” we understand any information related to you that allows us to identify you, such as your name, your contact information, the entity in which you carry out any professional and / or social activity, your payment details and information about your access to our website.

We may obtain your personal data when you contract services with us (either directly or indirectly through our trusted external partners), when you create an account on any of our websites or those of the companies that have a relationship with us, when use our website and / or our mobile application and other websites accessible through our website and / or our mobile application, when you participate in a survey or contest, or when you contact us.

Specifically, we can obtain the following categories of information:

a) Name, address, email address, telephone number, number and information of the passport or other recognized personal identification document, nationality and data of the credit/debit card or other payment information.

b) Information about your purchases of our products and services or those made to our trusted partners or to other companies in our group of companies.

c) Information about your use of our website and / or our mobile application.

d) The communications that you exchange with us or direct us by letter, email, chat service, calls and social networks.

In no case will we collect any personal data about your physical or mental health, affiliation and / or political activity, religious beliefs, the alleged commission of crimes or the conviction for them, or of all those that are considered “confidential” personal data according to the applicable and current data protection laws at all times.

for what, why and for how long do we use your personal data

Name, address, email address, telephone number, number and information of the passport or other recognized personal identification document, nationality and data of the credit/debit card or other payment information.
Information about your purchases of our products and services or those made to our trusted partners or to other companies in our group of companies.
Information about your use of our website and / or our mobile application.
The communications that you exchange with us or direct us by letter, email, chat service, calls and social networks.

We will only process your personal data when we have legal bases to do so. The legal bases will depend on the reasons why we have obtained them and why we need to use your personal data. In most cases we will need to process your personal data in order to sign our service contracts with you. We may also process your personal data for one or more of the following reasons:

To comply with a legal obligation (for example, tax type requirements).
Because you have agreed that we use your personal data (for example, for purposes related to marketing).
To satisfy our legitimate interests in our operation as a company (for example, for administrative purposes).

Only those over 18 years of age (inclusive) can give their own consent. In no case may minors of this age contract and / or purchase our products and services.

We will not keep your data for longer than is strictly necessary to fulfill the purposes for which it is being processed. In determining the appropriate retention period, we will take into account the amount, nature and confidentiality of personal data, the purposes for which we process it, and whether we can achieve those purposes through other means. We must also take into account the periods during which it may be necessary to retain personal data to comply with our legal obligations (for example, in relation to claims in warranty periods of our products and services) or to resolve complaints or inquiries and protect our legal rights in the event of a claim.

When we no longer need your personal data, we will securely delete or destroy it. We will also consider whether, over time, we can reduce the personal data that we use and how we can do so, and whether we can anonymize your personal data so that it can no longer be associated with or identify you, in which case we may use such information without prior notice.

security of your personal data

We follow strict security procedures when storing and disclosing your personal data, as well as to protect it from accidental loss, damage or destruction. The data you provide us is protected with SSL (Secure Socket Layer) technology. SSL is the industry standard method for encrypting personal data and payment media information so that they can be transferred securely over the Internet.

All payment data is transmitted over SSL through a dedicated network infrastructure (MPLS-Multiprotocol Label Switching) and is stored in accordance with the PCI DSS data security standards of the payment card industry.

We may disclose your information to trusted third parties for the purposes set out in this Privacy Policy. We require that all third parties have the appropriate technical and operational security measures in place to protect your personal data, in accordance with the data protection laws of Spain and the EU.

international data transfer

Sinenta operates in multiple jurisdictions, some of which are not within the European Economic Area (EEA). Although non-EEA countries do not always have rigorous data protection legislation, we require that all service providers treat your information securely and in accordance with Irish and Irish data protection laws. EU. We use standard means in accordance with EU law to carry out data transfers outside the EEA.

how your personal data is shared

We may share your personal data with the following third parties for the purposes described in this Privacy Policy:

Government authorities, security forces and bodies, and regulatory bodies, in compliance with legal requirements.
Trusted suppliers of Sinenta, who provide auxiliary services necessary for the correct provision or operation of the products and services supplied by Sinenta; such as our agents and official representatives or companies of support services and technical assistance, at the local, national or regional level.
Credit and debit card companies and other online payment methods that facilitate the payments you make to us and the detection of fraud, so they may need information about your payment method and your hiring to process the payment or guarantee the security of your payment transaction.
Legal advisers and other professional advisers, courts of law and security forces and bodies of all the countries in which we operate to guarantee our legal rights in relation to our contract with you.
Social Media: You may access third-party social media services through our website or our mobile application, or before reaching our website or mobile application. When you register for the account of these social networks, we will obtain the personal information that you decide to share with us through these social network services in accordance with your privacy settings, in order to improve and personalize your use of our website or our mobile application. We may also use social media plug-ins on our website or our mobile application. Consequently, your data will be shared with the corresponding providers of your social networks and it is possible that they will appear on your profile, having access to them other users with whom you share said networks. For more information on these practices, see the privacy policy of these third-party social media providers.

cookies and site tracking

This site uses cookies to enable us to improve our service to you and to provide you with certain features that you may find useful. This site may include cookies from advertisers and partners that are saved on your computer when you visit our website or our mobile application. Check the websites of our partners for information on their privacy and cookie policy.

Cookies are small text files that are saved on the computer’s hard drive through the web browser to allow us to recognize your browser and help us track visitors to our website, in a way that allows us to better understand the products and services that best suit your needs. A cookie contains your contact information and other information that allows us to identify your computer when you visit our website in order to help you complete your reservation. Most Internet browsers automatically accept cookies, but if you wish, you can change the settings of those browsers to accept, reject, or delete cookies. In the “Help” section of the toolbar of most browsers you will find information on how to configure your browser so that it does not accept new cookies, how to make the browser show a notification when receiving new cookies or how to deactivate all cookies. If you decide to change these settings, certain functions and capabilities may not work as intended. The cookies we use do not detect any data stored on your computers.

For more information about cookies and how to prevent them from being installed, visit the following website: http://www.allaboutcookies.org.

We use tracking software to monitor our customers’ traffic patterns and use of our website, which helps us develop the design and structure of our website. Such software does not allow us to capture any personal user data.

data protection delegate

We have appointed a Data Protection Delegate (DPD) to supervise compliance with this policy to which you can contact for any claim through the email address info@sinenta.co indicating as a reference in the subject (subject) of the message “For the attention of the Sinenta DPD” and use the body of the message to reflect the question you wish to raise.

We also inform you that, under current regulations, you have the right to file a claim with a supervisory authority at any time. For Sinenta, as the Spanish data controller, the main supervisory authority for data protection is the Spanish Data Protection Commissioner.

your data protection rights

Under certain circumstances, by law you have the right to:

Request information on whether we have personal data about you and, if so, what data it is and why we have or are using it.
Request access to your personal data (request commonly known as "interested party access request"). This allows you to receive a copy of the personal data that we have about you and check that we are treating it legally.
Request the correction of the personal data we have about you. This allows you to correct any incomplete or incorrect information that we have about you.
Request the deletion of your personal data. This allows you to ask us to delete or erase your personal data when other legitimate reasons for further processing do not prevail. You also have the right to ask us to delete or erase your personal data when you have exercised your right to object to its processing (see the next section).
Object to the processing of your personal data when such processing is based on our legitimate interests (or those of a third party) and there is something about your particular situation that makes you want to oppose the processing on that basis. You also have the right to object when we are processing your personal data for direct marketing purposes.
Object to automated decision-making, including profiling, that is, not to be the subject of any automated decision-making on our part using your personal data or creating a profile about you.
Request the limitation of the processing of your personal data. This allows you to ask us to suspend the processing of your personal data; for example, if you want us to determine their accuracy or the reason for treating them.
Request the transfer to you or to a third party of your personal data in an electronic and structured format (commonly known as the right to “data portability”). This allows you to take the data we have about you in a commonly used electronic format and to be able to transfer your data to a third party in a commonly used electronic format.
Withdraw your consent. In the limited circumstances in which you have given your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right at any time to withdraw such consent for that specific processing. Once we have received the notification that you have withdrawn your consent, we will no longer continue to process your data for the purpose or purposes that you originally accepted, unless we have another legitimate basis to continue to do so in accordance with the law.

If you want to exercise any of these rights, please contact us by email, through the address info@sinenta.co, or by postal mail, to the address: office 42, PITA Scientific Headquarters, Campus of the University of Almería, La Cañada, 04120 Almería (Spain), with our DPD.

You will not have to pay any fee to access your personal data (or to exercise any other of your rights). However, we may charge you a reasonable fee if your request for access is unfounded or excessive. If not, in such circumstances, we may also refuse to honor your request.

We may need to request specific information from you to help us confirm your identity and guarantee your right to access the information (or to exercise any other of your rights). This is another appropriate security measure to ensure that personal data is not disclosed to anyone who does not have the right to receive it.

changes to the privacy policy

Our Privacy Policy is subject to periodic changes, but any modification in relation to its content will be communicated either through an email or through a notice on our website.